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At WAISL, we are paving the way for innovation in aviation. And we invite you to be a part of this opportunity to drive transformative change that contributes to improving the lives of millions worldwide. Our influential client base and commitment to excellence create an inspiring environment for talented individuals like you to thrive, innovate, and shape the future of airports, related ecosystems and air travel.

Application Support L2

Job Category: Information Technology
Job Location: New Delhi
Number of positions: 5

Accountabilities

Support

∙ Address user tickets

∙ Troubleshoot the issues.

∙ preventive maintenance

∙ Pro-active check of applications

∙ Record technical issues and solutions in logs

∙ Should handle unresolved issues

∙ Help to create technical documentation and manuals

 

SKILLS AND KNOWLEDGE

∙ Excellent in working directly in a customer service environment.

∙ Excellent interpersonal skills are essential

∙ Strong work ethics as well as excellent oral and written communication skills

∙ Handling issues independently and grooming the team

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