The Airport domain is growing at a rapid pace – domestically at over 10% and internationally at about 5%, with over 50+ new airports coming up in the next 10 years. WAISL is the only one-of-its-kind in the aviation industry. We handhold the Airports to deliver their services efficiently and effectively. We partner with them on their journey of modernization and digitally transforming themselves.

Operations Manager

Experience: 10 - 20 Years
Job Location: Goa
Number of positions: 1

Operations Manager

We are looking to hire a positive, proactive Operations manager to oversee project teams and to ensure IT projects are completed on time. The operations manager will direct and coordinate the utilization of resources across divisions to reach SLAs and deliverables. Also communicate with stakeholders during operations and achieve deliverables efficiently.

Operations Manager Responsibilities:

∙ Liaising with stakeholders such as project personnel, vendors, and end-users as per operational requirements.

∙ Outlining, defining, and initiating the operations SLAs and deliverables.

∙ Implementing document control policies and documentation templates.

∙ Monitoring O&M expenses and implementing changes where necessary.

∙ Monitoring expenditures in accordance with the budget.

∙ Track billing and follow-up on payments with various stake holders

∙ Strong implementation & analytical skills

∙ Structured the inception, maturation, and implementation of high-profile technology initiatives as per budget

∙ Knowledge on installation, configuration and Maintaining Windows Servers as well as knowledgeable of firewalls, CCTV surveillance applications and airport DB

∙ Strong management skills, capable of leading & motivating individuals to maximize levels of productivity

∙ A knack for motivating the team for exceeding customer expectations in the delivery of committed services

∙ Ensuring compliance with objectives, organizational policies, procedures, and standards.

∙ Compiling reports and informing management regarding problems.

∙ Ensuring compliance with best practices, SOPs, PMO policies, and other organization policies.

Operations Manager Requirements:

∙ Min 10+ years of experience in aviation industry.

∙ Engineering or equivalent degree

∙ Thorough understanding of Airport operations.

∙ Outstanding leadership, organizational, and time management skills.

∙ Outstanding verbal and written communication skills.

∙ Strong people skills.


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