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At WAISL, we’re paving the way for innovation in aviation. And we invite you to be a part of this opportunity to drive transformative change that contributes to improving the lives of millions worldwide. Our influential client base and commitment to excellence create an inspiring environment for talented individuals like you to thrive, innovate, and shape the future of airports, related ecosystems and air travel.

Senior Engineer – EUS

Experience: 2-4 Years
Job Location: New Delhi
Number of positions: 1

Job Role: Senior Engineer – EUS

Job Location: Delhi

Experience: 2 – 4 Years

Job Purpose:

Briefly describe the general purpose of the position or its significance from the organisation’s point of view and how it contributes to the overall mission/objective of the organization. address Incident management issues for IT applications and Infrastructure relating to both internal and external users as per agreed response and resolution times.

Key Accountabilities:

List the responsibilities/duties associated with the job. For each responsibility/ duty listed, give the factors on which an individual’s performance is judged.

Providing End User Support:

  • End user Calls relating to Desktops, Laptops, Video and Audio support, Printers and CC vehicle
  • New systems and Printer’s installation as per requirement and STD Software installations
  • Support Airlines and Ground handlers calls relating to CUTE, LDCS, CUSS, DCS, AFTN, VDGS, BRS, Barcode scanners. Basic LAN issues and any other systems as identified by Manager applications.
  • Patch installations.
  • Security patch installation and identifying vulnerability and cleaning

Real time Monitoring of all IT Infra Equipment:

  • Health Check up
  • Event Monitoring
  • Identifying Incidents
  • Threshold Monitoring

Documentations:

  • Asset inventory
  • IMAC preparation for New Assets
  • Prepare Server Performance Reports
  • Record Service Call request and part replacement logs.

Skills and Knowledge

Educational Qualifications:

Diploma / Graduate in any stream

Relevant and total years of Experience:

2 – 4 years in IT infrastructure support

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