Experience: 1 – 3 years
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Application Operations Support Engineer
Accountabilities Support ∙ Address user tickets ∙ Troubleshoot the issues. ∙ preventive maintenance ∙ Pro-active check of applications ∙ Record technical issues and solutions in logs ∙ Should handle unresolved issues ∙ Help to create technical documentation and manuals SKILLS AND KNOWLEDGE ∙ Excellent in working directly in a customer service environment. ∙ Excellent interpersonal skills are essential ∙ Strong work ethics as well […]
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Network Engineer
Job description Operational Excellence Maintaining wireless services without any issues (Login page, OTP, MAC etc….) and attending ASQ surveys Support International Passengers for provisioning coupons and maintain personal Identification data securely Basic Knowledge on Cisco wireless controller & monitoring. Calls to be tracked / updated / closed in ticketing tool Ensure Uptime, Availability and […]